Onyx Signet

Fill out the returns form that came with your order. Make sure to complete all required information. Send the returns form, along with the item(s) you wish to return, to our returns address at the bottom of the form. 

Please note that we do not provide a returns label, but we recommend using the Royal Mail Large Letter Service as it is the most cost-effective option. Once we receive your returned item(s), we will process your request and issue a refund or exchange, as per your request on the returns form.

Durability: Stainless steel is a strong and durable metal that can withstand daily wear and tear, making it a great choice for jewellery. 

Anti-Tarnish: Unlike other metals, stainless steel won't tarnish or fade, which means your jewellery will maintain its original appearance for a long time. 

Hypoallergenic: Stainless steel is a hypoallergenic metal, which means it won't cause skin irritation or allergic reactions, making it a great choice for those with sensitive skin. 

Water-resistant: Stainless steel is also water-resistant, which means you can wear your jewellery in the shower, pool, or while swimming without having to worry about damage. 

Versatility: Stainless steel is a versatile metal that can be used to create a wide range of jewellery styles, from classic and elegant too modern and trendy. 

In summary, stainless steel is an excellent choice for jewellery due to its durability, anti-tarnish properties, hypoallergenic nature, water-resistance, and versatility.

If you need to change your shipping address, please contact us as soon as possible, and within 30 minutes of placing your order. This will give us enough time to make the necessary adjustments on our system and ensure that your order is shipped to the correct address. 

To change your shipping address, you can reach us through our customer service channels, such as email - info@19links.com, and we will assist you with the process.

1. Email: You can send an email to info@19links.co.uk and our customer service team will respond to your inquiry as soon as possible.
2. Social Media: You can reach out to us through our social media channels, such as Facebook, Twitter, and Instagram, where we are active under the handle @19LINKS. Our social media team will be quick to respond to any questions you may have.

We are dedicated to providing our customers with the best possible experience and are always here to help. If you have any questions or concerns, please don't hesitate to reach out to us.

All orders are shipped next day via Royal Mail. We’re proud to offer free 1st class post for all UK orders.

UK

Royal Mail 24hr Tracked (EXPRESS) - £4

Royal Mail 1st Class (Standard Delivery) FREE

EUROPE

Standard Delivery - 7/9 days - £3

Tracked and Signed - 5/7 days - £9

USA

Standard Delivery - 7/9 days - £3.5

Tracked and Signed - 5/7 days - £9

We want you to love your 19LINKS item as much as we loved designing, creating & wearing it. That’s why, if you’re not completely happy with it, we'll exchange it or give you a refund.

All we ask is that that it’s returned to us in its original condition with all original packaging, within 28 days of delivery. To allow us to refund you as quick as possible, we’ve implemented a quick & simple returns process online.

1. Email: You can send an email to info@19links.co.uk and our customer service team will respond to your inquiry as soon as possible.
2. Social Media: You can reach out to us through our social media channels, such as Facebook, Twitter, and Instagram, where we are active under the handle @19LINKS. Our social media team will be quick to respond to any questions you may have.

We are dedicated to providing our customers with the best possible experience and are always here to help. If you have any questions or concerns, please don't hesitate to reach out to us.

About Us

Welcome to 19LINKS, where the journey of affordable quality jewelry began in 2020. Our brand was created with a vision to offer exceptional designs that resonate with thousands of customers worldwide.

Our Journey

Since our inception, we've collaborated closely with industry experts, continually refining our designs to bring you remarkable pieces. Our strong connections within the streetwear community inspire us daily, driving us to create unique, affordable jewelry that reflects the essence of our vibrant community.

Our Vision

As a brand, 19LINKS is dedicated to providing affordable, one-of-a-kind jewelry to a global audience. Our workspace is nestled in Kent, U.K., but our reach extends far beyond, spanning the globe. We invite you to be a part of the 19LINKS community, where our commitment to quality and uniqueness continues to grow stronger each day.

Exclusively Online

Please note that 19LINKS is exclusively available online, allowing us to offer a seamless shopping experience to our community worldwide. Thank you for considering 19LINKS as your destination for unique and affordable jewelry. We look forward to you joining the 19LINKS community.